MessageHub: Folders

MessageHub lets users sort and filter conversations based on different categories using advanced filters. Those categories will be saved as folders and displayed in the secondary sidebar as Folders. 

This feature will help users custom save different conversations on users' views.

Requirements:

• MessageHub

Important Note: Before you get started with MessageHub, you'll need to:

• Configure your Marketing Settings

• Buy or Configure a Custom Domain

• Add an Email Address on a Custom Domain and Set up DKIM

TABLE OF CONTENTS

• Locate your Folders
• Save a New Folder
• Select a New Folder
• Delete a New Folder

Locate your Folders

1. Click on the filter icon at the top of the conversation list panel.
   
   
   

2. A new tab will show the advanced filter options. You can select the filter type, the operator (equal to, not equal to, present, not present), and the value.
   

Back to Top

Save a New Folder

1. Once you create a filter, the conversations that meet those requirements will be displayed. 
   To save the filter, click the Save icon at the top of the conversations area.
    
   
   

2. Add a Name for your Filter and click on Save Filter.
   
   
   
   

Back to Top

Select a New Folder

The folder name you saved above will be displayed in the secondary sidebar. 

Clicking the folder will show the saved conversations.

Back to Top

Delete a New Folder

1. If you want to delete the saved folder, you can delete it by clicking the bin icon at the top of the conversation list panel.
   
   
   

2. A new tab will show to confirm the deletion of this folder. 
   
   
   

3. After confirming, the folder will be deleted. 

Back to Top