Advanced Features

Website Live Chats in ClickFunnels help you connect with visitors at the right moment. These timed messages appear on your pages after visitors have been browsing for a specific duration, allowing you to engage them when they’re most receptive. Usin...

Organizing conversations efficiently is key for providing excellent customer support. In MessageHub, you can use advanced filters to group conversations and save them as folders for quick access. These folders help you organize specific types of con...

A Help Center provides your customers with an organized and easy way to find answers and resources independently. By creating a dedicated space for articles, guides, and FAQs, you can reduce the need for repetitive support requests while empowering ...

Template variables let you personalize messages in MessageHub by dynamically adding details like a customer’s name, email, or phone number. They can be used in conversations, canned responses, macros, and automations, helping you communicate efficie...

Macros in MessageHub are designed to simplify your workflow and improve efficiency. They let you automate repetitive tasks like applying labels, sending responses, or updating conversation statuses, so you can focus on what matters most—helping your...

Automations in MessageHub help simplify your workflow by taking care of repetitive tasks like assigning conversations, updating labels, or notifying team members. Instead of handling these actions manually for every conversation, you can set up rule...

Audit Logs in MessageHub help you monitor and review key actions taken across your account. They record activities such as user logins, inbox updates, and automation changes, ensuring you have a detailed history for reference. In this article, you’l...

Service Level Agreements (SLAs) are commitments between you and your customers that define the level of service you aim to provide. They set expectations for metrics like response times and resolution times, ensuring clear standards for customer sup...