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Workflow - Workflow Builder Overview

Created by Faye BSG, Modified on Sun, 05 May 2024 at 01:16 PM by Education Team

This article will cover the areas of the Workflow Builder. When creating a Workflow, you can edit or access certain features, for example, analytics, workflow settings, etc.

To access the Workflows area, you must setup your Marketing Settings first. Otherwise, you will see these warnings.
Marketing Settings Warning

Table of Contents


Requirements


Workflow Builder Overview

  1. Click Marketing from the left main menu, then click on Workflows.
    Marketing Menu

  2. Click on a Workflow to access the workflow builder.
    Click on Workflow

  3. If the workflow is disabled, you will see a message at the top of the page. To enable the workflow, toggle the button in the top right corner.
    Workflow Status

  4. You will see a map of your Workflow.
    Workflow Map

  5. With Analytics enabled, you will find the stats of your Workflow, including individual email stats like “Sends,” “Opens,” “CTR (Click Through Rate),” “Revenue,” and “Unique Opens.” Stats can be filtered by date.
    Workflow Analytics

  6. The 3 dots menu, located in the top right corner, will give you the option to:
    Three dots menu

    1. Enable or disable the Analytics view.
    2. Enable or disable a mini-map of the workflow.
    3. Back populate.
    4. View active runs.
  7. From the bottom left corner, you can:
    Workflow View

    1. Remove the mini-map.
    2. Fix the zoom of the page.
    3. Reset zoom
    4. Fit the size to your screen.
  8. Click the envelope icon on the right side of the screen to add more steps to your Workflow.
    Envelope Icon Workflow Steps

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