MessageHub: Template Variables

Created by Education Team, Modified on Fri, 17 Nov 2023 at 11:56 AM by Education Team

This article will review the Template Variables available for MessageHub.

Variables are placeholder text in messages that are dynamically replaced based on the information you've provided.

This feature allows you to send personalized messages to the end user.

Requirements:

An active ClickFunnels 2.0 account
MessageHub

Important Note: Before you get started with MessageHub, you'll need to:

Configure your Marketing Settings
Buy or Configure a Custom Domain
Add an Email Address on a Custom Domain and Set up DKIM

TABLE OF CONTENTS

Template Variables
Existing Template Variables

Template Variables

When you create a message with variables, MessageHub will translate it to the appropriate value.

For example, if you send the following message: Hey {{ contact.name }}, how may I help you?, then MessageHub will dynamically replace the variable {{ contact.name }} with the contact name: Hey John, how may I help you?.

To use a variable in your conversation, you need to type two double curly brackets {{ the variables will appear, and you can select the one you'd like to use. Example:

Important Note: Template Variables are supported in canned responses, macros, and automations.

Existing Template Variables

The current template variables are the following:

Variable	Description
conversation.id	The numeric version of the conversation ID
contact.id	The numeric version of the contact ID
contact.name	Contact full name
contact.first_name	Contact first name
contact.last_name	Contact last name
contact.phone_number	Contact phone number
agent.name	Agent full name
agent.first_name	Agent first name
agent.last_name	Agent last name
agent.phone_number	Agent phone number

Important Note: If you try to send a variable that doesn’t exist, you will receive the following warning message from MessageHub.

Product Documentation

MessageHub: Template Variables

Requirements:

Template Variables

Existing Template Variables