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MessageHub
This article will review the different features each Inbox supports (Inboxes are also known as channels).
Each Inbox can vary in the size of the messages, for example. We will discuss more features in this article.
Requirements:
- An active ClickFunnels 2.0 account
- MessageHub
Important Note: Before you get started with MessageHub, you'll need to:
- Configure your Marketing Settings
- Buy or Configure a Custom Domain
- Add an Email Address on a Custom Domain and Set up DKIM
TABLE OF CONTENTS
- Supported Message Type
- Maximum Message Size
- Outbound Conversation Restriction
- Outgoing Message Restriction
- Available Features
Supported Message Type
| Inbox | Incoming/Outgoing message | Activity message |
| Website | Yes | Yes |
| Facebook Messenger | Yes | Yes |
| SMS | Yes | Yes |
| Yes | Yes | |
| Yes | Yes | |
| Telegram | Yes | Yes |
| Line | Yes | Yes |
| API | Yes | Yes |
Maximum Message Size
| Inbox | Maximum number of characters |
| Website | 10,000 |
| Facebook Messenger | 640 |
| SMS | 160 |
| 10,000 | |
| 10,000 | |
| Telegram | 4,096 |
| Line | 2,000 |
| API | 10,000 |
Outbound Conversation Restriction
| Inbox | Restriction |
| Website | You can create outbound conversations with verified contacts. |
| Facebook Messenger | Cannot create outbound conversations. The first message should be from the contact. |
| SMS | No restriction |
| Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
| No restriction | |
| Telegram | Cannot create outbound conversations. The first message should be from the contact. |
| Line | Cannot create outbound conversations. The first message should be from the contact. |
| API | No restriction |
Outgoing Message Restriction
| Inbox | Restriction |
| Website | No restriction |
| Facebook Messenger | Cannot send promotional messages 24 hours after the last incoming message. |
| SMS | No restriction |
| Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
| No restriction | |
| Telegram | No restriction |
| Line | No restriction |
| API | No restriction |
Available Features
| Inbox | Channel greeting | Attachments | Auto Assignment |
| Website | Yes | Yes | Yes |
| Facebook Messenger | Yes | Yes | Yes |
| SMS | Yes | No | Yes |
| Yes | Yes | Yes | |
| Yes | Yes | Yes | |
| Telegram | Yes | Yes | Yes |
| Line | Yes | No | Yes |
| API | Yes | Yes | Yes |
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