Managing Your Support Tickets

This article explains how to access support tickets in your Support Portal account. Managing your support tickets helps you to monitor the status of your support tickets, ensuring quick resolution of inquiries for improved satisfaction.

Table of Contents

• Requirements
• Access the Support Portal Page
• Set up Your Support Portal Account
• Log in to the Support Portal

Requirements

• An active ClickFunnels 2.0 account

Access the Support Portal Page

1. Open a new tab or window, then go to support.clickfunnels.com/support/home.

2. Click Login at the upper right menu.
   

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Set up Your Support Portal Account

If you have contacted our Support Team through your email or through the submit a ticket page in the past, then you may already have an existing Support Portal account. Please skip to step #3 of this section to setup a password, then log in to your Support Portal.

1. Click the sign up with us link on the log in page.
   

2. Fill out the required fields, then click the Register button.
   

3. Click the Forgot your password link to create a password.
   

4. Type your Support Portal email address, then click the Reset my password button.
   

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Log in to the Support Portal

1. Type your email address and password, then click the login button.

   • The log in credentials for your ClickFunnels account and your Support Portal are separate.
   • Click the Submit a ticket link at the upper-right menu to contact support if an issue persists.

   

2. Click Tickets at the upper-right menu to access your support tickets.
   

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