Message signatures in MessageHub allow agents to create a personalized sign-off for their messages. These signatures are automatically added to communications across supported channels, ensuring professionalism and consistency in customer interactions.
Each agent can easily set up their own signature, customize it to fit their role, and manage how it appears in their messages. This article will walk you through creating and using your signature effectively..png)
Requirements:
An active ClickFunnels account
The MessageHub App.
Setting Up Your Message Signature
Click your profile icon in the bottom-left corner of the dashboard and select Profile Settings from the menu.
.png)
Scroll to the Personal Message Signature section.
Use the rich text editor to format your signature. You can include text, emojis, or images like a logo.
Example:
Jamie Lee
Customer Success Manager | ClickFunnels
📞 123-456-7890 | ✉️ jamie@cf.com
Click Save Message Signature to confirm your changes.
Managing Your Message Signature
In MessageHub, you can choose when to include your signature in a message. By default, the signature is disabled, and you’ll need to enable it for each message. Follow these steps to manage your signature:
Enable the Signature
Before sending a message, locate the Enable Signature button below the text editor.
.png)
Click the button to add your saved signature to the message.
The signature will appear at the bottom of the text editor.
Edit the Signature
If you need to make changes to the signature, click inside the text editor.
Update any details, such as a phone number or email address.
Once you're done editing, proceed to write your message.
Disable the Signature
If you don’t want to include the signature, click the Disable Signature button below the text editor. This will remove the signature from the current message.
.png)