This article will review your Profile Settings area. You can set up your profile with your image or avatar, display name, personal message signature, and passwords.
You can find the Profile Settings page on the bottom left corner of your dashboard.
Requirements:
An active ClickFunnels 2.0 account
MessageHub
Important Note: Before you get started with MessageHub, you'll need to:
Configure your Marketing Settings
Buy or Configure a Custom Domain
Add an Email Address on a Custom Domain and Set up DKIM
Profile
This section will help you to update your agent profile. This information will be used on the dashboard, live chat widget, and all external communication emails.
Profile Image. Add an image that suits your profile. The system will take a Gravatar Image if no image is provided.
Add your full name. Example: “John Smith”
Display Name. Provide a name you want displayed on the chat and emails, for example, “John S.”
Your email address. You will be using this email address to log in to MessageHub.
Important Note: If you update your email address, the system will log you out. You must log in again with the updated email address and the password.
Personal Message Signature
Create a personalized signature message that will be added automatically to your emails.
Hotkey to Send Messages
You can create a shortcut to send your messages instead of clicking the Send button.
Passwords
As a security measure, you must provide your existing password to change the password. If you forgot the old password, you can log out of the system and reset the password.
Audio Notifications
Enable Notifications and select a sound for them.
Select the Events you want to be notified about.
Select the tone of the Alert.
Choose if you still want to receive the notification if the browser is inactive or repeat the alert until the notification is read.
Email Notifications
In this area, you can update your email Notification preferences.
Push Notifications
In this area, you can update your Push Notifications preferences.
Access Token
This token can be used if you are building an API-based integration.
