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Marketing - How to Verify Email DNS Records

Modified on Tue, 28 May 2024 at 12:42 PM

Image showing email DNS verification

This document will explain how to verify email DNS records in ClickFunnels. These DNS records are required for the ClickFunnels platform to send emails using your custom domain. The required records are generated for you when adding a new domain to a workspace. If any record was not set up or verified during the initial domain setup process, you can use these instructions to set up and verify them again.

Table of Contents


Requirements


Step-by-step Walkthrough

  1. Navigate to Workspace Settings in the left side navigation.
  2. Select Marketing Settings.
  3. Under “Marketing Settings”, click on the Email Domains menu.

    Email domain menu

  4. Click the wrench icon next to the domain with unverified DNS records.

    Edit Email DNS button

  5. Follow the on-screen instructions to allow access to your domain’s DNS records and have them configured automatically.

    Setup Domain Modal

  6. Alternatively, if the automated process is unsuccessful or you do not want to use the automatic method, then manually add the DNS records to your domain DNS provider. ClickFunnels will provide DKIM, SPF, DMARK and CNAME records for manual addition.

    • Depending on your DNS record’s TTL value, changes can take up to 72 hours to take effect.
    • If you already have an existing SPF record in the DNS with the root hostname ”@”, merge it with the ClickFunnels SPF data by adding the include: keyword before every domain. For example: v=spf1 include:mailer.myclickfunnels.com include:example.com -all
  7. Finally, click the Verify button.

    Verify Button

Congratulations! You now know how to verify your domain’s email DNS records.

ClickFunnels uses a 2048-bit DKIM TXT record, which is longer than what some domain registrars can support. If your DNS provider doesn’t support TXT records over 255 characters, consider switching to another provider, such as Cloudflare. For more information, see Cloudflare’s documentation.

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