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How to Add Quick Actions to Products

Modified on Thu, 19 Sep at 11:06 AM

Quick Actions icon in products Overview

Products Quick Actions lets you automate tasks that activate when specific product events occur, such as purchases, subscription changes, or cancellations. By setting up Quick Actions, you can streamline your workflow and enhance your customers’ experience. In this article, you’ll learn how to set up, manage, and effectively use Products Quick Actions to optimize your product sales and management.

Table of Contents


Requirements


Adding Quick Actions to Products

  1. Navigate to Products > All Products from the left menu.
  2. click the lightning bolt (⚡) icon next to the product name to open Quick Actions.
    Quick Actions icon in products Overview
  3. Select Add Quick Action from the popup.
  4. Choose a trigger for your Quick Action:
    • “Makes a purchase”
    • “Cancels an order”
    • “Upgrades subscription”
    • “Downgrades subscription”
    • “Churns an order”
  5. Select an effect that will occur when the trigger is activated.
  6. Use the toggle switch to activate your Quick Action.
    Add Quick Action

    To ensure your Quick Actions are functioning properly, test them by simulating the trigger action (e.g., make a purchase) and verify that the intended effect works as expected.

To learn more about effects and triggers, refer to our How to Manage Quick Actions

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Managing Quick Actions

Adding Multiple Quick Actions

  1. Click the lightning bolt icon again.
  2. Select Add Quick Action.
  3. Set up the new trigger and effect.
  4. Repeat for each additional Quick Action you want to create.

Removing a Quick Action

  1. Open Quick Actions by clicking the lightning bolt icon.
  2. Hover over the Quick Action you want to remove.
  3. Click the red cross (X) icon that appears on the right side.
    How to remove a Quick Action

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Managing Quick Actions from Automations APP

  1. Navigate to Automations > Quick Actions in the left sidebar.
  2. Click the Products tab in the top menu to View all product Quick Actions.
  3. To edit a Quick Action:
    1. Locate the Quick Action. You can filter actions by product or effect type using top-right dropdowns.
    2. Modify the trigger or effect.
    3. Use the toggle to enable/disable.
  4. Delete an action by clicking the trash ? icon.
    Managing Quick Actions from Automations Page

Additional Information

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