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My Account: How to Change a Subscription Plan

Created by Faye BSG, Modified on Wed, 20 Mar 2024 at 07:56 PM by Jose Mayorquin

An example page showing different subscription plans.

This document will walk you through changing your existing Subscription Plan. Use these steps to downgrade or upgrade your subscription at any time. Please note that you will be billed in full at the time of the selection. When downgrading, you will retain your current plan until it expires. This process applies to those who have a ClickFunnels 2.0 subscription, where ClickFunnels serves as the vendor, as well as to customers of other vendors using ClickFunnels 2.0 for their sales.

Important Note: Please consider this article shows how to change a subscription for your own ClickFunnels account and your vendor subscription products, and current example images might not reflect ClickFunnels’ current pricing plans. To see pricing plans for your own ClickFunnels account, please go to this article here.

Table of Contents


Requirements

  • A subscription purchase

Access Your Subscriptions

  1. All of your account settings and information can be found in the vendor’s Customer Center.
    • If you are a ClickFunnels customer, you can access our Customer Center from your Workspace by going to “Settings” -> “Billing”.
      Clicking on the billing menu from a ClickFunnels workspace.

    • Otherwise, you must contact the vendor of the subscription product to get the URL of their Customer Center and log in with a magic link or email and password.
      Typing in credentials at a Customer Center login page.

  2. Click “My Account” from the left menu.
    Clicking my account from a customer center.

  3. Click the “Subscriptionstab to view your subscription purchases.
    Clicking the subscriptions tab in my account.

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Change Subscription Plan

  1. Locate the subscription whose plan you want to change. Click on the three dots to the right of the subscription and select “Edit”.

    Example:
    Clicking the edit option in the three-dot menu for a subscription order.

  2. Choose a plan that best matches your needs.

    Example:
    An example page showing different subscription plans.

  3. Click the “Proceed” button to confirm.

    The changes will take effect immediately, and you will be billed in full.

    When downgrading, you will retain your current plan until it expires.

    Clicking the proceed button.

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Additional Information

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