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My Account - Changing Subscription Payment Methods Through Self-Service

Modified on Thu, 18 Apr 2024 at 04:37 PM

The image displays an order preview and highlights the change payment method option.

This article explains how to change the payment method used for your ClickFunnels 2.0 subscription using the self-service Customer Center. There are instances where you want to change the card you use to pay for your subscription.

This process applies to those with a ClickFunnels 2.0 subscription, where ClickFunnels serves as the vendor, as well as to customers of other vendors using the ClickFunnels 2.0 platform for their sales.

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Requirements

  • An active ClickFunnels 2.0 subscription

Access Your Subscriptions

  1. All of your account settings and information can be found in ClickFunnels’ Customer Center. You can access our Customer Center from your Workspace by going to “Settings” and then clicking on the “Billing” submenu.
    This image highlights how to find the Billing submenu.

  2. Click “My Account” from the left menu.
    This image highlights the My Account option.

  3. Click the “Subscriptions” tab to view your subscription purchases.
    This image highlights the Subscriptions tab.

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Change Subscription Payment Method

If you need to add a new payment method, follow the instructions in the linked article first.

  1. Locate the subscription whose payment method you want to change. Click on the three dots to the right of the subscription and select “View”.
    This image highlights how to select View.

  2. Find the “Customer” section and click the settings wheel icon next to “Autopay Method”.
    This image highlights the Change payment method under a settings wheel icon.

  3. Locate the saved Payment Method you wish to use to pay for the subscription and click it. This will select it as the default payment method.
    This image displays how to select a different payment method.

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Additional Information

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