Workflows "Unenroll" Step - Automatically Unenroll Contacts from Courses

The “Unenroll” step in ClickFunnels workflows allows you to automatically unenroll contacts from a course, specific course module, or submodule. This is particularly useful for managing course access when a subscription ends, a customer cancels, or access needs to be restricted for any reason. In this article, you are going to learn how to configure the “Unenroll” step and use it to streamline your course management process.

Table of Contents

• Requirements
• Adding the “Unenroll” Step to Your Workflow
• Configuring the “Unenroll” Step
• Additional Information

Requirements

• An active ClickFunnels account.
• A workflow is created.
• The desired course or module is published in your account.

Adding the “Unenroll” Step to Your Workflow

1. Open Your Workflow:
   • From your ClickFunnels dashboard, navigate to the Automations » Workflows menu.
   • Open an existing workflow or create a new one.
2. Add the “Unenroll” Step:
   • Click on the Plus Icon (+) in your workflow editor.

   • In the right-hand panel, select the “Unenroll contact” option under the “Internal” category.

     

Back to Top

Configuring the “Unenroll” Step

1. Select Courses and Modules:
   • When adding the “Unenroll” step, a dialog box will appear where you can select which course or module to unenroll the contact from.
   • Expand the course categories and check the box next to the specific course, module, or submodule from which to unenroll the contact.
2. Save the Step:
   • After selecting the desired course or module, click Create Step to save the unenrollment action in the workflow.

Back to Top

Additional Information

• Getting Started with ClickFunnels Workflows
• How to Create a Workflow
• How to Edit and Manage a Workflow
• How to Manage Workflow Triggers
• Workflows “Delay” Step - Introduce Time Gaps Between Actions
• Workflows “Until Triggered” Step - Pause Actions Until Specific Events
• How to Customize and Manage System Emails in ClickFunnels

Back to Top