System Emails: Order Confirmation Email (Default)

This article will go over our Order Confirmation Email feature. When your users purchase from one of your funnels, an automated confirmation will be emailed directly to the stated email.

We have an enhanced email confirmation that will display trial information for free and paid trials, trial end date, setup fee, payment info, shipping info (method and address), product images, and even your workspace logo.

If you have a custom Order Confirmation Email set for your workspace, you must deactivate your custom template to see our default Order Confirmation Email.

Table of Contents

• Requirements
• Order Confirmation Email
• How to Set the Default Order Confirmation Email

Requirements

• An active ClickFunnels 2.0 account
• A product properly set for sales

Order Confirmation Email

The default Order Confirmation Email is an automated email sent by ClickFunnels 2.0 after your customers’ purchases from any of your marketing sites, such as your sale funnels, courses, or your customer center.

The enhanced Order Confirmation Email will include the following features depending on the type of products and pricing you add to your orders:

• Workspace logo
• Order Number and Date
• Products now include product default images
• Trial Information for free and paid trials
• Trial end date
• Trial setup fee
• Payment Information
• Shipping information

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How to Set the Default Order Confirmation Email

This format of the Order Confirmation Email is a built-in feature in your ClickFunnels 2.0 workspace; as long as you set your products and marketing features appropriately, the order confirmation email will be sent automatically after every sale you make.

If you already have your own Order Confirmation Email template set to override the default email and would like to go back to using the original email format, please follow these instructions:

1. Go to System Emails under Settings at the bottom-left corner of your page.
   

2. Click on the Orders tab.
   

3. Hover over the Order Confirmation Email option from the list and click on the Edit icon.
   

4. Switch the Active toggle button to Inactive. It will turn gray.
   

5. Click on Save.
   

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