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MessageHubImportant Note: If you have any funds in Payments AI, we recommend that you retrieve your funds from Payments AI first, then cancel your ClickFunnels account afterward.
You will not be able to log in to your Payments AI account once you cancel your ClickFunnels 2.0 subscription. For the Payments AI closing process, follow this article here or contact their support directly at support@payments.ai.
Important Note: Cancel your customer's subscription purchases if you wish to stop charging them before canceling your ClickFunnels 2.0 account. Otherwise, they will continue to be charged.
In this article, we will cover how to cancel a ClickFunnels account.
Requirements:
A ClickFunnels account
Step by Step Walk Through:
From within your ClickFunnels dashboard, click on the workspace settings located at the bottom left corner.
Click on the Billing tab under the workspace settings
- This should open up a new Billing tab showing your Subscription.
- Click the three dots next to your ClickFunnels subscription order and select Manage Subscription.
- You will be taken to the subscription plan page where the option to cancel will be right under your current plan. Click on Cancel Subscription
- This should take you to a confirmation page. Please follow the steps accordingly.
If you have any questions about this, please email our Support Team at billing@clickfunnels.com. Our Support Department is available 24/7 via email, Monday through Sunday.
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