MessageHub Guide

MessageHub allows two-way communication across various platforms including text messages, social media (Messenger, WhatsApp), and email. This enables you to start conversations immediately after an opt-in, send appointment scheduling links, and continue the dialogue at every step of the customer journey. MessageHub’s capabilities extend to triggering workflows based on communication events, enhancing the immediacy and responsiveness of your customer engagements.

Requirements:

• An active ClickFunnels 2.0 account

Table of Contents:

• How to enable or disable MessageHub
• MessageHub: Contact Conversations
• MessageHub: Parts of a Conversation
• MessageHub: Chat Contacts
• MessageHub: Chat Reports
• MessageHub: Chat Campaigns
• MessageHub: Chat Settings

How to enable or disable MessageHub

According to your Support schedules or any other reasons, there might be cases where you need to disable your Chat Service.

Click here to learn how to enable or disable MessageHub

Back to Top

MessageHub: Contact Conversations

Learn to access and manage your conversations.

Click here to learn about the Contact Conversations and the conversation details.

Back to Top

MessageHub: Parts of a Conversation

When a customer opens a new chat, you can take many actions within the MessageHub app.

Click here to learn more about the parts of a chat conversation.

Back to Top

MessageHub: Chat Contacts

In this area, you can access and manage your contacts.

Learn how to access and manage your Chat Contacts here.

Back to Top

MessageHub: Chat Reports

Check the Stats of your Conversations in this area.

Learn how to access and manage your Chat Reports here.

Back to Top

MessageHub: Chat Campaigns

You can send message campaigns via Live Chat or SMS.

Learn how to send Chat Campaigns here.

Back to Top

MessageHub: Chat Settings

MessageHub has many features that will help you optimize your time and efforts while attending chats. 

You can create predetermined macros, canned responses, teams, etc. 

Click here to learn all the features available in MessageHub

Back to Top