This article will review the different features each Inbox supports (Inboxes are also known as channels). Each Inbox can vary in the size of the messages, for example. We will discuss more features in this article.
Requirements
An active ClickFunnels account
The MessageHub App
Supported Message Type
Inbox | Incoming/Outgoing message | Activity message |
Website | Yes | Yes |
Facebook Messenger | Yes | Yes |
SMS | Yes | Yes |
Yes | Yes | |
Yes | Yes | |
Telegram | Yes | Yes |
Line | Yes | Yes |
API | Yes | Yes |
Maximum Message Size
Inbox | Maximum number of characters |
Website | 10,000 |
Facebook Messenger | 640 |
SMS | 160 |
10,000 | |
10,000 | |
Telegram | 4,096 |
Line | 2,000 |
API | 10,000 |
Outbound Conversation Restriction
Inbox | Restriction |
Website | You can create outbound conversations with verified contacts. |
Facebook Messenger | Cannot create outbound conversations. The first message should be from the contact. |
SMS | No restriction |
Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
No restriction | |
Telegram | Cannot create outbound conversations. The first message should be from the contact. |
Line | Cannot create outbound conversations. The first message should be from the contact. |
API | No restriction |
Outgoing Message Restriction
Inbox | Restriction |
Website | No restriction |
Facebook Messenger | Cannot send promotional messages 24 hours after the last incoming message. |
SMS | No restriction |
Cannot send messages other than WhatsApp-approved template messages 24 hours after the last incoming message. | |
No restriction | |
Telegram | No restriction |
Line | No restriction |
API | No restriction |
Available Features
Inbox | Channel greeting | Attachments | Auto Assignment |
Website | Yes | Yes | Yes |
Facebook Messenger | Yes | Yes | Yes |
SMS | Yes | No | Yes |
Yes | Yes | Yes | |
Yes | Yes | Yes | |
Telegram | Yes | Yes | Yes |
Line | Yes | No | Yes |
API | Yes | Yes | Yes |