---
title: "MessageHub: LINE Inbox Configuration"
slug: "messagehub-line-chat-inbox-configuration"
description: "Learn how to set up and configure a LINE Inbox in MessageHub to manage customer conversations directly from your ClickFunnels Workspace."
updated: 2025-11-14T20:47:20Z
published: 2025-11-14T20:47:20Z
canonical: "support.myclickfunnels.com/messagehub-line-chat-inbox-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MessageHub: LINE Inbox Configuration

LINE is a popular messaging app used for both personal and business communication. With MessageHub, you can bring your LINE conversations into one platform, making it easier to respond to customer inquiries and manage interactions in an organized way.

This article will walk you through the process of adding a LINE inbox to MessageHub.

![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/lu73zzepm1_evmu9g5vo-kd9yw1mcphrmg.png)

---

## Requirements

- An active ClickFunnels account
- The [MessageHub](/v1/docs/getting-started-with-messagehub) App
- [A LINE account](https://entry.line.biz/form/entry/unverified)

---

## Obtaining LINE Credentials

To integrate your LINE channel with MessageHub, you'll need to obtain specific credentials from the LINE Developer Console. Follow these steps:

1. Log in to the [LINE Developer Console](https://account.line.biz/login?redirectUri=https%3A%2F%2Fdevelopers.line.biz%2Fconsole%2F).
2. Create a **Provider** (a grouping of LINE Messaging API channels).
3. Under the Provider, create a new **Messaging API Channel**.
  1. To continue, you must have a [LINE Official Account](https://entry.line.biz/form/entry/unverified).
4. In the **LINE Official Account**, navigate to **⚙ Settings > Messaging API**, then click the **Enable Messaging API** button.
5. Select the **Provider** you created in the LINE Developer Console in step 2.
6. Optional: Add links to your Privacy Policy and Terms of Use.
7. After confirmation, keep this page open. You’ll need to refer back to the **Channel ID** and **Channel secret**. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-QPSU59BH.png)
8. Navigate back to the [**LINE Developer Console**](https://developers.line.biz/console) and select the **Provider** you created in step 2.
9. Select **Messaging API** and scroll down to **Channel access token**. Click the **Issue** button to issue a channel access token. You’ll need this token when adding a LINE inbox in MessageHub. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-VO1S2VIJ.png)

---

## Adding a LINE Inbox in MessageHub

Follow these steps to add a LINE Inbox in MessageHub:

1. Open the **MessageHub** app from the left-side menu in your ClickFunnels Workspace.
2. Navigate to **Settings ⚙ > Chat Inboxes**, then click the **Add Inbox** button in the top-right corner.
3. From the list of available inbox types, select **LINE**.
4. Enter the LINE credentials you obtained from the LINE Developer Console: ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(925).png)
  - **Channel Name**: Enter a name for your inbox (e.g., "LINE Support").
  - **Channel ID**: Copy this from the LINE Official Account.
  - **Channel Secret**: Copy this from the LINE Official Account.
  - **Channel Access Token**: Copy this from the LINE Developer Console.
5. Click **Create LINE Channel** to continue the setup.
6. Assign agents to the LINE inbox by selecting them from the dropdown menu and clicking **Add Agents**.
7. Next, copy the webhook provided so you can configure the webhook URL in the LINE application.
8. Navigate back to the **Messaging API settings** in the **LINE Developer Console**.
9. Navigate to the **Webhook Settings > Webhook URL** and click the **Edit** button.
10. Paste the webhook from MessageHub into the field and click **Update**.
11. Click the **Verify** button to verify the connection.
12. Toggle **on** the **Use webhook** setting. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-T6W7Q6JX.png)
13. Optional: Navigate back to the **LINE Official Account > Settings > Response settings** to customize greeting and auto-response messages.

Your LINE inbox is now ready to use. Messages from your LINE channel will appear in MessageHub.

## Related

- [Getting Started with MessageHub](/getting-started-with-messagehub.md)
- [Managing Conversations in MessageHub](/managing-conversations-in-messagehub.md)
- [Adding Chat Inboxes in MessageHub](/adding-chat-inboxes-in-messagehub.md)