---
title: "MessageHub Integrations: Dialogflow"
slug: "messagehub-chat-applications-dialogflow"
updated: 2025-01-21T19:01:19Z
published: 2025-01-21T19:01:19Z
canonical: "support.myclickfunnels.com/messagehub-chat-applications-dialogflow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MessageHub Integrations: Dialogflow

This article will review the **Dialogflow** Chat Application. Dialogflow is an app used to create chatbots. A chatbot can be very useful to automate some of your replies via MessageHub before an agent handles the conversation. This will help you to optimize the time of your agents.

**![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/i9putm3pvoiq2c8ckbkyhznwo_bfjxqigg.png)**

---

## Requirements

- An active ClickFunnels account
- The [MessageHub](/v1/docs/getting-started-with-messagehub) App
- A Dialogflow account.
- A Google Account

---

## Creating a Dialogflow bot:

1. Inside your [**Dialogflow** **account**](https://dialogflow.cloud.google.com/#/getStarted), click on **Create Agent.**

![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/g6ooojrykpwc7ovzrm35baphmn1horna7a.png)
2. Add a **name** for your bot, select the desired options, and click **Create.**

> [!WARNING]
> **Important Note:** *If you have questions regarding these steps, please contact Dialogflow Support.*

---

## Create an Intent:

1. Once you create your bot, you will see the option to create **Intents.**

An **intent** categorizes the conversation topic to provide accurate replies. By default, you will see two intents: **Default Fallback intent** and **Default Welcome Intent**, but you can always add more.

> [!WARNING]
> **Important Note:** If you have any questions regarding intents, you can [visit this link](https://cloud.google.com/dialogflow/es/docs/intents-overview) or contact DialogFlow Support.

---

## Create a Service Account:

1. Reach the **Settings** from your new bot. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/u1dbjpibl1ayslfsc16tsw-tgbtiai3ojg.png)
2. Click on the **Project ID** to access **Google Console Manager.**
3. From there, click on the **Main menu**, then **AIM & Admin**, then **Service Accounts.**
4. Click on Create Service Account. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/zzzmg8qkdp79fdkj9exinyqoz1i_olghgq.png)
5. Add a **Name and a Description** for your Service Account and click on **Create and Continue.**
6. Select **Dialogflow API Client**, and click on **Done.**
7. Now your Service account has been created, **click on it** to create a Key.
8. Click on the **Keys** tab, and then click on **Add Key.**
9. Select the **JSON** option and click on **Create.** ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/y2xt4d1ius2tp1znwkqtqowjtmv53upd6w.png)
10. Your key will be generated; don’t forget to save it.

> [!WARNING]
> **Important Note:** If you have any questions regarding the previous process, please contact Google Support.

---

## Connect Dialogflow and MessageHub:

1. From your **MessageHub** account, click on **Settings,** then **Chat Integrations.**
2. Click on Configure. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/n0ogs_uxcgorjokacty9a-5tyoif1hlekg.png)
3. Click on Add New Hook. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/z52yiud7uzhp-dtjlshaz5msqikd7ausxa.png)
4. Complete the following information.
  1. Add the **Project ID**, from Dialogflow. (See Step 2 from **Create a Service Account**)
  2. Add the **Project Key File**. (See Step 9 of **Create your Service Account**)
  3. Select an **Inbox.**
5. You have successfully connected your Chatbot from Dialogflow to your MessageHub account.