--- title: "How to Grant and Manage Community Access" slug: "how-to-grant-access-to-your-community" updated: 2025-01-02T17:58:38Z published: 2025-01-02T17:58:38Z canonical: "support.myclickfunnels.com/how-to-grant-access-to-your-community" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Grant and Manage Community Access Giving members access to your community is an essential step in fostering engagement. Whether you’re granting access to the entire community, specific groups, or individual topics, ClickFunnels provides several options to manage permissions efficiently. This article also covers how to manage memberships, including revoking or banning access. ![grant access to your community](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/tq0a7iel-nhxj9zdf2f8mbcwkl4ab8swtq.png) --- ## Requirements - An active ClickFunnels account - A [Community with at least one Group and one Topic](/v1/docs/creating-and-managing-community-groups-and-topics). --- ## **Granting Access Through the Members Section** 1. Navigate to **Community** and select **Members**. 2. Click **New Membership** at the top right. 3. Select an **existing contact** or **create a new contact** if it isn’t already in your system.![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(672).png) 4. Choose the **Groups** or **Topics** the contact should have access to. 5. Toggle the **Community Moderator** option if you want to grant moderator permissions. 6. Click **Create Membership** to save. --- ## Granting Access Through Product Purchase You can give members access to your community by linking it to a product purchase. This method allows you to automatically grant community, group, or topic access when someone buys a product. 1. From the **Products** section, select **All Products** in the left menu. 2. Choose the **product** you want to link with community access. 3. Scroll down to the **Purchase Actions** section. 4. Click the **(+)** sign next to **Community access** option. 5. Check the boxes next to the Groups and Topics you want the product to grant access to. 6. Click **Save** to apply your changes. --- ## Granting Access via Workflows You can also automatically grant community access to contacts using the **Grant Community Access** step in ClickFunnels workflows. This method streamlines access management without manually adjusting permissions for each contact. 1. From the dashboard, navigate to **Automations** app and select **Workflows**. 2. Open an existing **workflow** or create a new one. 3. Click the plus **(+)** icon in the workflow editor to add a new step. 4. In the right-hand panel, select **Grant Community Access** under the **Internal** category. 5. A dialog box will appear. Select the specific Community **Groups**, or **Topics** you want to grant access to. ![Granting Access via Workflows](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/ogiyp3335nbjqr3f1kubnynqiadveajm4w.png) 6. After making your selections, click **Create Step** to save the workflow action. Once the workflow is set, it will automatically grant access to the community based on the triggers you define. For detailed guidance on setting up workflows, refer to the [Workflows “Grant Community Access” Step](/v1/docs/workflows-grant-community-access-step-automatically-provide-community-access-to-contacts) article. --- ## Granting Access via the Community Manager Role The **Community Manager** role allows a collaborator to manage community-related tasks, including overseeing posts, Topics, and Groups within your ClickFunnels workspace. Here’s how to assign this role to a collaborator: 1. From the dashboard, scroll down to **Workspace Settings** in the left menu. 2. Click **Collaborators** from the menu. 3. Select **Add new collaborator** at the top right of the Collaborators page. 4. Provide the collaborator’s **details** or click **Add new** to invite someone. 5. Under **Roles**, select **Community Manager**. 6. Click **Create collaborator** to assign the role. ![Community Manager Role](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/sz4c4dv6t0rgb8ckknlalqj6jcpnnwbu0g.png) --- ## **Managing Community Members** Once a member is added, you can manage their access, moderation rights, or even ban them from the community. To view a list of community members, navigate to the **Community** app and select **Members**. ### **Viewing a Contact’s Profile** - Click the **profile icon** next to a contact's name in the Members section to access their contact profile. For more details, refer to the [Contacts Profile Overview](/v1/docs/contact-profile-overview). ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(677).png) ### **Editing Memberships** 1. From the **Community > Members** section, click the **gear** (**⚙**) icon next to the contact. 2. Modify their Groups or Topics, or toggle the **Community Moderator** setting. 3. Click **Update Membership** to save changes. ### **Revoking Access** 1. Open the contact’s membership. 2. Click **Revoke All Access**. 3. Confirm the action when prompted. > [!NOTE] > **Note** > > If your community is public, the user may rejoin independently. For private or secret communities, you must manually re-add them. ### **Banning Members** Banning removes all access and prevents a contact from rejoining, even in public communities. 1. From the contact’s membership, click **Ban From Community**. 2. Provide a reason (optional) and click **Ban**. 3. Confirm the ban by typing **CONFIRM** and clicking **Proceed**. ### **Viewing** and Editing **Ban Details** 1. Navigate to **Community > Members** and switch to the **Banned** tab. 2. Click the **profile icon** next to the banned contact. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(681).png) 3. In the contact profile, go to the **Activity** tab and select **View Ban Details**. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(682).png) 4. The **Ban Details** screen will show: - The **Reason** for the ban (if provided). - Information about who banned the contact and when. - A list of **Groups and Topics** the contact had access to before the ban. 5. To update ban details: - Click **Edit Ban** at the top-right corner. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(683).png) - Update the **Reason** or other ban details as needed. - Click **Update Ban** to save changes. ### **Unbanning Members** 1. Go to the **Banned** tab in the Members section. 2. Find the banned contact and click the **Unban** icon. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(678).png) 3. Confirm the unban by typing **UNBAN** and clicking **Proceed**. > [!NOTE] > **Note** > > Once unbanned, the contact’s previous memberships and access are restored. ## Related - [Creating and Managing Community Posts](/creating-and-managing-community-posts.md) - [Creating and Managing Community Groups and Topics](/creating-and-managing-community-groups-and-topics.md) - [How to Manage Product Purchase Actions](/products-how-to-manage-product-purchase-actions.md) - [How to Manage Contacts](/contacts-how-to-manage-contacts.md) - [How to Manage Workspace Collaborators](/collaborators-how-to-manage-workspace-collaborators.md)