--- title: "Managing Order Fulfillment in ClickFunnels" slug: "fulfillments-guide" updated: 2024-10-31T18:44:22Z published: 2024-10-31T18:44:22Z canonical: "support.myclickfunnels.com/fulfillments-guide" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt > Use this file to discover all available pages before exploring further. # Managing Order Fulfillment in ClickFunnels Handling order fulfillment is an essential part of running a successful business. Whether you’re shipping products yourself or using a fulfillment service like Zendrop or ShipStation, ClickFunnels makes it simple to manage the entire process. In this article, you’ll learn how to fulfill orders, track shipments, and ensure your customers receive their products seamlessly. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/DhInmCTGgmFdc4GQdnQWfSQgS1H8LM40CA.png) --- ## Requirements - An active ClickFunnels account - An order ready for fulfillment - Optional: [Zendrop](/v1/docs/how-to-integrate-zendrop-for-dropshipping) or [ShipStation](/v1/docs/how-to-set-up-shipping-integrations) integration --- ## Understanding Order Fulfillment Fulfillment is the process of handling and shipping products once an order is placed. Fulfillment can be managed **manually** through the ClickFunnels dashboard or automated through integrated services like **Zendrop** and **ShipStation**. To ensure products appear in the Fulfillments section when orders are placed, they need to be marked as **Fulfillment Required** during product creation. This setting allows products to be processed for shipping. To verify this: 1. Navigate to the **Products** section in the left-hand menu. 2. Click on **All Products** to view your product listings. 3. Select the **product** you want to manage from the list. 4. In the **Inventory & Shipping** settings, check the box labeled **Fulfillment Required**. For more detailed steps on product setup, refer to the [How to Create and Manage Products](/v1/docs/products-how-to-create-and-manage-products) article. --- ## Manual Fulfillment Process Once an order is placed, you can manually fulfill it by providing the shipping information and tracking details. Here’s how: 1. Go to the **Customers** section in your dashboard, then select **Orders** and click on **Fulfillments**. 2. Select the **order** you want to fulfill and click **Fulfill items**. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/TLcN8hLIxNSusD1iz8qFaB7FBoNqhigUPg.png) 3. In the New Fulfillment window, review the **shipping address** and **items**. 4. In the **Items** section, review the product being fulfilled. Adjust the quantity as needed using the arrows next to the item. 5. Fill in the **Shipping Provider**, **Tracking Code**, and **Tracking URL** fields (optional). 6. Choose whether to send an **Order Fulfilled** email to the customer. For more details on customizing system emails, refer to our [System Emails](/v1/docs/how-to-customize-and-manage-system-emails-in-clickfunnels) article. 7. Click **Create Fulfillment** to complete the process. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/eAVuwN6DHMAC9KWJuQ-tlfXmolgig1GnIg.png) Once fulfilled, the order status will be updated, and the customer will be notified if you opted to send the fulfillment email. --- ## Fulfilling Orders with ShipStation If your account is connected to ShipStation, orders are automatically synced for fulfillment. Once an order is shipped in ShipStation, the status is updated in your ClickFunnels dashboard. 1. Orders are automatically sent to ShipStation once a customer completes a purchase. 2. The fulfillment status will sync back to ClickFunnels, showing **Fulfilled** in the Fulfillments section. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/nDZK_l7NKqAr8G5aR5fCvOJKEWTUoR-Tog.png) For more on integrating ShipStation, check out our [Integration](/v1/docs/how-to-set-up-shipping-integrations) article. --- ## Fulfilling Orders with Zendrop If you’re using Zendrop for dropshipping, the fulfillment process is mostly automated, but you need to manage certain steps manually. Here’s how it works: 1. Once a customer places an order, ClickFunnels processes the payment and sends the order details to Zendrop. 2. In your **Zendrop dashboard**, go to the **Orders** tab to manage the new order. 3. **Pay** Zendrop for the product and **shipping fees** to fulfill the order. 4. Zendrop will handle the shipping and tracking, which will automatically update in your ClickFunnels order dashboard. For more detailed instructions, refer to [Zendrop Integration](/v1/docs/how-to-integrate-zendrop-for-dropshipping) article. --- ## Viewing Fulfilled Orders You can track all completed orders in the Fulfillments section of your dashboard. This section displays orders that have been processed and shipped. To access fulfilled orders: 1. Navigate to the **Customers** section, then select **Orders** and click **Fulfillments**. 2. You’ll see a list of fulfilled orders, including details like order number, product, and shipping destination. 3. To view a specific fulfillment, click the **gear ⚙** icon next to the order. 4. In the Fulfillment Details window, review the shipping address, product details, and shipping information. 1. Click **Update Fulfillment** to modify the shipping provider or tracking code. 2. Click **Cancel Fulfillment** to stop the process if needed. ## Related - [How to Create and Manage Products](/how-to-create-and-manage-products.md) - [Getting Started with ClickFunnels Store](/store-store-overview.md) - [How to Set Up Shipping Integrations](/how-to-set-up-shipping-integrations.md) - [Shipping Overview in ClickFunnels](/shipping-shipping-overview.md)