---
title: "Contact Tags Section Overview"
slug: "contact-tags-section-overview-1"
description: "Discover how to create, update, and manage contact tags in ClickFunnels to keep your audience organized and tailor your communications with ease."
updated: 2025-08-27T13:42:10Z
published: 2025-08-27T13:42:10Z
canonical: "support.myclickfunnels.com/contact-tags-section-overview-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Tags Section Overview

Tags let you classify your contacts according to their actions in your funnel. This allows you to store information about your customers, which you can use later to create and send emails. Classifying your contacts is important because it helps to personalize the follow-up information you can share with your customers in the future. Tags help you categorize or separate different groups of contacts. In ClickFunnels, you can create your tags, or you can also tag existing contacts. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-PJ00X4WL.png)

---

## Requirements

- An active ClickFunnels account

---

## Adding a New Contact Tag

1. Navigate to **Workspace Settings** in the sidebar menu, click **Tags**, and then select **Contacts**.
2. Click **Add Tag** in the upper-right corner of the Contact Tags page.
3. In the **New Contact Tag Details** screen: ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-WGLWOWXA.png)
  1. **Name**: Enter a unique name for the tag (e.g., "VIP Customers").
  2. **Color**: Select a color to visually distinguish the tag.
4. Click **Create Tag** to save the new tag.

> [!WARNING]
> IMPORTANT
> 
> Tag names must be unique. Tag names are case-insensitive, so “VIP Customers” and “vip customers” are treated as the same. If you create a tag that already exists, the system will still create the tag but automatically add a suffix to make it unique.
> 
> - Example: Creating a tag called **“VIP Customers”** when one already exists will create **“VIP Customers (Duplicate)”**.
> - Additional duplicates will be numbered: **“VIP Customers (Duplicate 2)”**, **“VIP Customers (Duplicate 3)”**, etc.

---

## Managing Contact Tags

### Edit a Tag:

1. Locate the tag you want to edit in the Contact Tags list.
2. Click the **gear** (**⚙**) **icon** next to the tag. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-N1UN8N3S.png)
3. Update the **Name** or **Color** as needed.
4. Click **Update Tag** to save your changes.

### Delete a Tag:

1. Find the tag you want to delete in the Contact Tags list.
2. Click the **trash icon** next to the tag. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-61BQDF12.png)
3. Confirm the deletion in the pop-up prompt by clicking **Proceed**.

---

## Adding Tags to Existing Contacts

1. Click **Customers** > **Contacts** from the left-hand main menu.
2. Check the **box** next to each contact you want to manage.
3. Once your contacts are selected:
  1. For **single contacts**, click **Actions** to manage that contact.
  2. For **multiple contacts**, click **Bulk Actions** to apply changes to all selected contacts at once.
  3. Click **Tag** from the Actions or Bulk Actions menu. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image-B04KDHOK.png)
4. Select whether to **Add** or **Remove** a tag, then choose the **relevant tag**. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(669).png)
5. The tag will be applied immediately. To schedule the tagging process for later, check the **Schedule** box and select a **date**.
6. Click **Perform tag action**.

For more information about contact actions, refer to the [How to Use Actions](/v1/docs/contacts-how-to-use-actions) article.