---
title: "Updating Chat Settings in MessageHub"
slug: "updating-chat-settings-in-messagehub"
description: "Learn how to access and update chat settings in MessageHub, including account name, language preferences, and auto-resolve configurations."
updated: 2025-01-20T15:20:58Z
published: 2025-01-20T15:20:58Z
canonical: "support.myclickfunnels.com/updating-chat-settings-in-messagehub"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.myclickfunnels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Updating Chat Settings in MessageHub

Chat settings in MessageHub provide the tools to manage key details about your workspace. Updating settings such as your account name, language preferences, and ticket resolution timeline ensures your workspace operates according to your team’s requirements. This article explains how to access and adjust these settings effectively. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(937).png)

---

## Requirements

- An active ClickFunnels account
- The [MessageHub](/v1/docs/getting-started-with-messagehub) App

---

## **Accessing and Updating Chat Settings**

1. Open the **MessageHub** app from the left-side menu in your ClickFunnels Workspace.
2. Navigate to **Settings ⚙ > Chat Settings**. ![](https://cdn.document360.io/e3762771-4bea-47c2-a830-5473d543417a/Images/Documentation/image(938).png)
3. Update the **Account Name** to reflect your team or organization.
4. Choose a **Site Language** for the interface, such as English (en).
5. Enable **Conversation Continuity** to ensure follow-up emails are sent to customers when agents are unavailable.
6. Set the **Auto Resolve Settings** to define how many days of inactivity will automatically resolve a conversation.
7. View the **Account ID**, a unique identifier used for API-based integrations. This field cannot be edited.
8. Click **Update Settings** in the top-right corner of the page to save your changes.

## Related

- [Getting Started with MessageHub](/getting-started-with-messagehub.md)
- [Adding Agents to MessageHub](/adding-agents-to-messagehub.md)
- [Adding Chat Teams to MessageHub](/adding-chat-teams-to-messagehub.md)